Essential Reading! Get my first book: The Only Sale Guide You’ll Ever Need “The USA Today bestseller by the star sales speaker and author of The Sales Blog that reveals how all salespeople can attain huge sales success through strategies backed by extensive research and experience.” Buy Now A friend of mine is angry at the people he leads. They performed very poorly. In fact, they failed miserably. When he reviewed their performance with them, they were defensive. Some were even argumentative. This made my friend even more angry.No one wants to be a poor performer and no one wants to fail. No one wakes up in the morning and says to themselves, “You know what would be great today? Performing poorly and failing the people who count on me.”MindsetSuccess, results, and achievements of any kind all begin with a mindset. As a leader, it is your job to provide the vision, the mission, the identity, the purpose, and the values that give people a reason to perform their best.By sharing your vision, your mission, the identity you want for your team, and your values, you help your team recognize what’s important. You provide them with an answer to the questions, “Why? Why should I do this? Why is this important? Why does any of this even matter?”It’s true that some will resist or refuse to adopt the mindset they need. Some may even actively work against you. But most are looking for you to lead by giving them the beliefs they need to succeed.Skill SetsMost people don’t do things wrong on purpose. They don’t wake up in the morning and say to themselves, “Self? You know what would be great today? Making mistakes that cost my company time and money and embarass me in front of my peers.”People do things wrong when they haven’t developed the skills to do things right. You cannot teach people; you can only facilitate their learning. You can provide the training, but you also have to provide the coaching that allows them to work with the material, to make new observations and distinctions on their own and gain the competencies they need.Much of the time people fail when there are challenges for which they haven’t been trained or difficult issues that they aren’t yet sure how to deal with.If someone is failing because they don’t know how to do something, you are responsible for that failure as their manager or leader. You have to begin with the belief that they didn’t know how to do better unless and until they prove that they did know but didn’t care enough to get it right. In this case, go back to mindset.No one wants to be a poor performer and no one wants to fail. It’s easier to blame people than it is to give them the mindset and skill sets that they need. But blaming people does nothing to improve their results, and it is a terrible strategy. Helping people to grow is a better, more effective, and more sustainable strategy–even if it is more difficult.
A 46-year-old Malad resident survived on sheer faith aboard a stranded local train for 18 hours before being reunited with his family early on Wednesday morning. A Jain by faith, he only had tea on Tuesday morning as he is observing the holy period of paryushan, and went for nearly 24 hours without having anything till he reached home.Amarkant Jain (46), an IT consultant, left his residence on 7.45 a.m. on Tuesday, having had his last proper meal at 6 p.m. on Monday, when the rain was still moderate in its intensity and trains were running smoothly, to deliver a lecture at the V.N. Bedekar college in Thane. He caught a train back home around 12.50 p.m., which reached Kurla before getting stuck in the waterlogged tracks.“The water was knee deep at the time and our train was caught between a boundary wall and another train. As the day passed, the water rose up to waist level and walking through it, especially in the dark was not an option. I kept speaking to my wife Mayura whenever I could, as I also had to preserve my cell phone’s battery, while waiting for help to arrive and also ensuring no one panicked in our compartment,” Mr. Jain told The Hindu.Back home, Mrs. Jain had to ensure her two children and mother-in-law did not panic as well as keep up a steady stream of tweets to draw the attention of the authorities to her husband’s plight.“Deputy Commissioner of Police Samadhan Pawar with the Railway Police, and a woman officer with the control room kept talking to me throughout the night till the water receded and the police could reach the train, which was the sixth in a line of stranded trains,” Mrs. Jain said.Mr. Jain reached home at 7.45 a.m. on Wednesday, 24 hours after he left for work on Tuesday. The Jains said their faith in the system was renewed after the incident.
zoomImage Courtesy: Pixabay under CC0 Creative Commons license Japanese shipowner NYK Line has signed a JPY 9 billion (USD 80.6 million) syndicated loan agreement to finance the purchase and installation of scrubbers.This is Japan’s first syndicated loan to be certified by Japan Credit Rating Agency (JCR) with its highest ranking of Green 1, demonstrating the loan to be aligned with the core components of the Green Loan Principles.NYK’s medium- to long-term environmental targets include a 30% per ton-kilometer reduction of GHG emissions by 2030 compared with a 2015 base year, and 50% per ton-kilometer by 2050 compared with the same base year.“NYK will promote green finance and continue its efforts to keep a wide range of stakeholders involved in the company’s proactive approach to environmental investment as the company makes efforts to contribute to realizing a sustainable society with technology that lessens environmental burdens,” the company explained.NYK’s medium-term management plan includes the group’s intent to integrate environmental, social, and governance (ESG) initiatives into management strategy by establishing new medium- to long-term environmental targets.To achieve these goals, NYK was the first company in the global shipping industry to issue labelled green bonds, and after that achievement in March 2018 the company received a green loan from Taiyo Life Insurance Company in December 2018. This new syndicated loan agreement is the third form of green financing for NYK for a total of over JPY 20 billion.